Noticeboard

We are changing our name!!

From 1st April 2019 we will be known as 'Coast Health'.  This is to reflect a number of changes which have taken place over the last few months.

Check out our latest newsletter for further details:

Online Prescription Ordering

You can now view, request, and check the progress of your repeat prescription requests online.  There is also a free 'app' allowing you to manage your prescriptions on your mobile phone. You must contact the surgery first as you will require a code to be able to register. 

Missed Appointments

We try hard to meet  demand but an increasing amount of appointments with the doctors and nurses are being wasted due to patients who fail to attend or who cancel at short notice leaving us unable to offer the appointment to any one else. If you find that you are unable to attend your appointment or no longer need it, please let us know in plenty of time so that it can be given to another patient.

 

Pittenweem or  Elie Surgery?

All of our Doctors and Nurses consult at both Surgeries and you may be offered an appointment at either site.  This can cut the length of time you have to wait but you have the choice  to be seen at. whichever Surgery you prefer.  Please ensure that you have confirmed with the receptionist which Surgery your appointment is at to prevent a wasted journey.

Temporary Registration

The practice will provide treatment and advice to all urgent and immediately necessary medical problems.  You should wait to see your own doctor for routine matters.  If you are in the area for longer than 2 weeks but less than 3 months and require routine care, please discuss this with the receptionist.

You can be registered as a temporary patient for up to three months. This will allow you to be on our practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

ALL PATIENTS ARE SEEN BY APPOINTMENT ONLY

If you require an urgent/same day appointment please telephone either Pittenweem or Elie Surgery (between 8.30am and 10.00am or between 2pm and 2.30pm if possible).  The receptionist will ask for your details and a brief description of your symptoms.  Your name will be added to the triage list and a doctor will call you back as soon as possible to assess your condition.  They will then be able to deal with your problem in the most appropriate way.  If you think you or someone else has a serious or life threatening problem, make this clear to the receptionist when you call.

Repeat Medication Requests

If you have left your regular medication at home, please contact your own GP Surgery in the first instance.  They may be able to forward a prescription to the local pharmacy here.  If they are unable to do this we can provide you with an emergency supply.

 

 

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